Great Service Means Happy Customers
Daniel Giddings
1 week ago
I can’t say enough about the service I received from Scott Drummond Motors.
The engine in my 2026 High Country needed to be replaced, which obviously could have been a major disruption, especially since I rely on my truck for my business. From the moment I contacted them, they took care of me. They immediately got my truck in and provided me with a loaner truck so I could continue working without missing a beat.
They were upfront that they couldn’t give me an exact timeline and that the repair could potentially take five to six weeks. Throughout the entire process, they kept me informed and updated on the progress.
To my surprise, exactly four weeks to the day, I got the call that my truck was ready—with a brand-new engine installed. When I picked it up, it had also been cleaned and honestly looked better than it did when I dropped it off.
The service was excellent from start to finish, but it was the extra care and attention to detail that really stood out. When something major goes wrong with a vehicle, how a dealership responds makes all the difference.
Scott Drummond Motors took what could have been a very frustrating experience and made it as easy as possible. Excellent communication, excellent service, and the extra effort was definitely noticed and appreciated.
Thank you to the entire team at Scott Drummond Motors. Five-star service all the way.
Karen Klasan
3 weeks ago
Amazing service. Service representative Rhonda, kept me updated with the status of my vehicle. Fixed earlier than expected. Very professional
cathy
3 weeks ago
The service team are fantastic !! My 2014 cruze is running so much better . Guys that pick up my car they were super nice .
Brenda Prevost
2 months ago
Excellent customer service. Kept me well informed of what was going on AND no pressure sales tactics. Makes me want to consider buying there when I decide to.
Tammy Anderson
2 months ago
Outstanding customer service. My purchase was seamless and was treated like Gold. Brent and Kerri were amazing
Gary DeGuerre
3 months ago
I would just like to say, that Ken Garneau was an excellent sales person. Really knowledgeable and courteous.Will deal at Drummonds again. Also their service Department was excellent as well
William Prentice
4 months ago
Very professional. Booked repair work on my service van. Easy to deal with. Service department sent a very reasonable quote for repairs. Finishing in a timely manner. Highly recommend.
Pauline M
4 months ago
I was very pleased and impressed with the service dept. diagnosing and repairing my faulty ignition coil. With no prior appointment on a Sat. morning, they had me on my way in less than 2 hrs. Excellent professional service!
Ed Spence
4 months ago
On May 7, 2026, I purchased a 2026 Chevrolet Trail Boss from Scott Drummond Motors in Campbellford. I dealt with salesman Ken Garneau and found him to be honest, transparent, very straightforward, and a man of integrity.
Ken explained every step of the process clearly and thoroughly. His pricing was fair, and he was extremely knowledgeable regarding the features and options of the truck. Most importantly, the truck was ready exactly as promised.
I strongly recommend that if you are looking to purchase a new GMC or Chevrolet, you make the trip to Scott Drummond Motors in Campbellford. While there, seek out Ken Garneau — he will not disappoint.
Bevan Hayes
6 months ago
Exceptional and attentive service on our Silverado Zr2. The team keeps me up to date on work being performed, let's me know about important recalls and accounts for my family commitments. Never missed a school pickup. Thank you!